Neptus is a cloud based device management & monitoring system for the security industry.
Neptus uses a range of protocols (ARP, ICMP, HTTP, SNMP, ONVIF, WMI) to obtain device information. SNMP is used with network switches to determine the port configuration. Parameters such as:
This allows engineers to know which camera to unplug for hard reset, as opposed to powering down the entire switch.
This also allows performance evaluation to see if an uplink port is approaching maximum bandwidth limit. Alerts can be sent for port usage over 80%.
Neptus retrieves security camera images using native HTTP APIs and ONVIF. This usage of standard protocols means even new cameras coming out in future should be compatible.
Alerts can be sent for camera offline events. Images can be used to determine the camera location, make, model etc. and help determine next steps for problem resolution. The situation where a client calls with a playback issue, only to find on site visit the NVR disk failed weeks previously, should never happen.
Sales teams can also make use of snapshot images to examine current qualities and suggest camera upgrades to clients (e.g. to remedy poor low light performance).
Images can be stored for 1 day up to an unlimited duration.
Using WMI and SNMP, Neptus can read extensive information from Windows Servers (e.g. NVRs). It provides information such as:
Alerts can be sent for disk failures and using Neptus, the exact make and model of disk is known for the ordering process. This can reduce site visits to resolve the issue.
All parameters are stored to history so can be examined for when a state changed. History can be deleted after 1 day or kept indefinitely.
90% of Cybersecurity is not difficult, but it requires time and effort to enforce. Neptus helps improve the cybersecurity process by:
Neptus allows exporting of the device list to CSV, PDF or Excel. The device list can fist be filtered using the search field, then exported to the chosen format. This is very useful for quarterly maintenance tasks and record keeping. A copy of the export can be kept on file and/or sent to the customer for reference.