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Cloud Based Device Management & Monitoring

Neptus is a cloud based device management & monitoring system for the security industry.

Neptus Architecture

Neptus Easy Configuration

  1. Download Neptus Droid via the web UI.
  2. Install Droid on a Windows device on site (e.g. NVR or access control server).
  3. Register Droid with your account and give it a name.
  4. Within seconds, the new Droid appears on the left of the Web UI.
  5. Assign IP addresses/ranges for it to scan and monitor.
  6. Within a short time, discovered devices appear on the right pane.
  7. Select individual or batches of devices to assign a username and password.
  8. The username and password is then used to retrieve more information (e.g. camera images) from the devices.
Neptus Web UI Screenshot

Neptus Switch Information

Neptus uses a range of protocols (ARP, ICMP, HTTP, SNMP, ONVIF, WMI) to obtain device information. SNMP is used with network switches to determine the port configuration. Parameters such as:

This allows engineers to know which camera to unplug for hard reset, as opposed to powering down the entire switch.

This also allows performance evaluation to see if an uplink port is approaching maximum bandwidth limit. Alerts can be sent for port usage over 80%.

Neptus Switch Screenshot

IP Camera Information

Neptus retrieves security camera images using native HTTP APIs and ONVIF. This usage of standard protocols means even new cameras coming out in future should be compatible.

Alerts can be sent for camera offline events. Images can be used to determine the camera location, make, model etc. and help determine next steps for problem resolution. The situation where a client calls with a playback issue, only to find on site visit the NVR disk failed weeks previously, should never happen.

Sales teams can also make use of snapshot images to examine current qualities and suggest camera upgrades to clients (e.g. to remedy poor low light performance).

Images can be stored for 1 day up to an unlimited duration.

Neptus Camera Screenshot

Server Information

Using WMI and SNMP, Neptus can read extensive information from Windows Servers (e.g. NVRs). It provides information such as:

Alerts can be sent for disk failures and using Neptus, the exact make and model of disk is known for the ordering process. This can reduce site visits to resolve the issue.

All parameters are stored to history so can be examined for when a state changed. History can be deleted after 1 day or kept indefinitely.

Neptus Server Screenshot


90% of Cybersecurity is not difficult, but it requires time and effort to enforce. Neptus helps improve the cybersecurity process by:

  1. Firmware updates are an essential part of any robust cybersecurity plan. Neptus shows the version of firmware on the device so it can easily be determined if it’s due for an update.
  2. Managing passwords. Enter the username and password on the lower left of the device form. Neptus uses this login to retrieve extra information from the device (e.g. Windows information via WMI, IP camera images via ONVIF etc). To show the password, click the password label and it’s revealed for 5 seconds. This action is logged to history along with geolocation lookup and remote IP
  3. Showing open ports is also an essential but basic part of cybersecurity. Open ports increase the attack surface of a device and unless needed, should be closed
Neptus Cybersecurity Screenshot


Neptus allows exporting of the device list to CSV, PDF or Excel. The device list can fist be filtered using the search field, then exported to the chosen format. This is very useful for quarterly maintenance tasks and record keeping. A copy of the export can be kept on file and/or sent to the customer for reference.

Neptus Export Options
Neptus PDF Report
Neptus Excel Report

Sign Up/In

Contact us for more information or sign up/in to the Neptus Portal.